Thursday, October 30, 2008

Black Belt Must Mobilize Themselves and Others For Six Sigma

By Craig Calvin

The effectiveness of improvement project is dependent upon the effective leadership of the project managers, who will most likely be the Black Belts. This is because Black Belts are not just technically sound with good knowledge of Six Sigma tools and techniques, but they are also good at mobilizing the teams towards achievement of the expected improvements. Black Belts have to be active in mobilizing the team and stakeholders as well. But before being able to do that, they have to mobilize themselves.

Every Black Belt may not be good at mobilizing stakeholders and teams. Luckily, they can learn this skill, by first learning to mobilize oneself. The best way to understand everything is to be able to get into the team members' heads to see their viewpoints. Once they can do these things, they can mobilize others.

By getting into the groove of the team members, a first step is to ask the question on everyone's minds- "What is in this for me?" To gain everyone's participation, retaliate with the question to them- "What do you expect?" The Black Belt can then plan his meeting accordingly.

Other key members to be mobilized are the stakeholders, who will be affected by the changes. The stakeholders would be top management, colleagues and customers. It is necessary to communicate to them the project status, the benefits and the achievement till that stage. This can help in mobilizing the stakeholders towards the acceptance of such a project.

By being successful at mobilizing themselves, Black Belts can also be successful at the mobilization of other team members. By heeding analysis and reviews of others, they will be ensuring the common goal of the project's success. - 15433

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